Shipping Policy

At Hector Journeys, we are committed to delivering your orders safely and on time. This Shipping Policy explains how we handle the shipping process for all our products.

Order Processing

All orders are processed within 2–4 business days after confirmation. You will receive a confirmation email once your order has been placed successfully.

Delivery Time

Delivery times vary depending on your location. On average, orders are delivered within 7–15 business days. Please note that delivery timelines may be affected by factors such as customs clearance or local courier delays.

Shipping Costs

Shipping costs are calculated based on the weight, size, and destination of your order. Any applicable charges will be displayed at checkout before you confirm your purchase.

Cash on Delivery

Hector Journeys operates with a cash-on-delivery (COD) payment method only. This means you will pay for your order directly at the time of delivery.

Order Tracking

Once your order has been shipped, we will provide you with tracking details (where available) so you can monitor your shipment.

Damaged or Lost Packages

If your package arrives damaged or does not arrive within the expected time frame, please contact us at [email protected]. We will investigate the issue and assist you with a replacement or refund if necessary.

Contact Us

For any shipping-related questions, please reach out to us at [email protected].